Refund policy

Although we strive to be your most trusted car care provider that exceeds your expectations every time you detail your ride with Ecoshine products, we know that sometimes things happen where it may not live up to expectations.  If for any reason you aren't loving your Ecoshine products, we'd love the opportunity to make it right. 

If Ecoshine products aren't the right fit for you and your vehicle, we offer a 30-day no questions asked money back and free return guarantee. See below the terms and reach out to info@ecoshinemcc.com to begin the return process so that we can provide the best solution to your needs. 

 

Refunds & Exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused or reasonably lightly used, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@ecoshinemcc.com.